About Us

Backup Security is committed to

• Respecting the rights of all citizens and value cohesive communities by ensuring lawful action is taken against those who cause or perpetuate nuisance;
• Promoting and enhancing community confidence; and
• Providing a safe, friendly and enjoyable working environment for all of our team, customers and visitors.

Backup Security Directors, Steve Randi and Vicky Baldwin, recognise that people are their greatest asset.  Backup Security recruitment, training and management practices are all directed at ensuring security services are provided with 100% professionalism.

Our uniformed Security Officers deliver a diverse and challenging range of work.  They adhere to the Security Providers (Security Firm Code of Practice) Regulation 2008, as well as our clients’ policies and guidelines.

We provide continual training for Security Officers Australia-wide, including conflict management, law, first aid, investigation and other relevant qualifications to maintain their confidence and professionalism in an ever-changing security environment.

Clients, police and the general public regularly commend our officers for their professionalism and dedication.

Senior Management
Steve Randi, Managing Director
Steve is a Level 3 Security Officer with extensive experience in law enforcement. He has studied for his Diploma in Justice and has extensive training and qualifications in the field of security services.  You wont find Steve behind a desk. You will find him working with and training his team, working with clients to develop better security measures, or liaising with police and industry associates for up to date information.

Steve's training
Diploma in Justice
PRS20103 Certificate II in Security Operations
PRS30103 Certificate III in Security Operations
PRS40103 Certificate IV in Security and Risk ManagementTAA04 Certificate IV in Workplace Assessment and Training
Dog handler training in bomb and drug detection
OH&S training
First aid
Conflict management
Batons and handcuffs
Time management
Responsible service of alcohol VIC and NSW

Vicky Baldwin, Director
Vicky is passionate about the business of security and is heavily involved in security administration and management. Vicky has also completed an array of training in security and hospitality.

Vicky's training
Certificate IV in Business Management
PRS20103 Certificate II in Security Operations
PRS30103 Certificate III in Security Operations
PRS40103 Certificate IV in Security and Risk Management
Certificate IV in Hospitality
Certificate IV in Front Line Management
OH&S training
First aid
Conflict management
Batons and handcuffs
Responsible service of alcohol VIC

Brandon Lewis, National Operations Manager
Brandon was recruited and trained by Backup Security in 2003. Initially he worked in the field as a Security Officer. Showing excellent leadership skills, Brandon was promoted to Team Leader before becoming our National Operations Manager.

Brandon's training
Certificate III in Business Management
PRS20103 Certificate II in Security Operations
PRS30103 Certificate III in Security Operations
PRS40103 Certificate IV in Security and Risk Management
Certificate IV in Front Line Management
Certificate III in Information Technology
OH&S training
First aid
Conflict management
Batons and handcuffs
Responsible service of alcohol VIC and NSW

Michelle Randell, Administration Officer
Michelle is our Administration Officer and the heartbeat of the company, keeping in touch with customers and staff. Michelle explains our services to customers, takes bookings and manages our business administration.

Michelle's Training
Certificate III in Business Administration
Certificate IV in Workplace Assessment and Training
PRS20103 Certificate II in Security Operations
PRS30103 Certificate III in Security Operations
OH&S training
First aid level 2
Responsible serving of alcohol VIC and NSW

Knowledge Team
Backup Security searches for and finds the best of the best. We have incorporated a 'knowledge team' into our management system. Our knowledge team is made up of our most loyal, dedicated and experienced officers, who attend regular meetings aimed at continual improvement of our security services.